Community Guidelines & Support Rules
Important Notice
Support entitlement varies based on resource type. Paid resources include priority support, while free resources have limited community support. All sales are final.
Free Resources
Community support only
- Basic community assistance when available
- No guaranteed response time
- Access to public documentation
- No direct developer support
Paid Resources
Full support included
- Priority support channel access
- 24-48 hour response time
- Direct developer assistance
- Access to private documentation
- Bug fixes and updates
Premium Support
Available for purchase
- Priority ticket handling
- 4-hour response time during business hours
- Direct developer contact
- Custom modifications available
- Installation assistance
Discord Rules
Support Policies
What We Support
- Official resource functionality
- Installation issues
- Configuration assistance
- Bug reports and fixes
- Feature requests for paid resources
- Documentation clarification
What We Don't Support
- Modified resource issues
- Server configuration unrelated to our resources
- Third-party resource conflicts
- Leaked or stolen resources
- Generic FiveM server issues
- Custom development without agreement